I have been lucky enough to have joined the Christmas celebrations organised by a couple of my clients.  I always feel extremely privileged to be asked and it means a lot to me that I am considered to be “one of their team”. I wanted to share my thoughts around a terrific end of year [...]

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I spend time helping my customers find and maximise extra revenue streams.  Aside from selling more products, services and solutions, it is possible to find extra revenue by tightening processes and understanding where value is offered but not currently being charged for appropriately.  Going through this process often allows a customer to increase their revenues [...]

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[In this guest post, Mary Sargent shares her views on the importance of maintaining a new business outlook]. Is reliance on existing customers becoming a thing of the past? It has become apparent from a number of recent conversations I have had with local businesses, that people are finally realising it is simply not enough [...]

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