“Can a sales person be 100% honest”?

“Can a sales person be 100% honest? That would make for an interesting blog post” a good friend said to me a while ago.  The question has been playing on my mind ever since. I suppose a similar question would be is something Black or White. To me, being a sales professional relies on being able [...]

Sales – a profession to be proud of

I am proud to be a sales professional, and proud to be training and coaching others to become successful sales professionals themselves. However, I find myself spending a lot of time thinking and talking about the tight spot our profession seems to have got itself in. I can understand why. For one there has been, [...]

Time waits for no-one, not even the busiest ones

I tweeted the following message a couple of days ago which seems to have struck a chord with a few people: Time doesn’t make itself available; you have to seek out, nail down and use it wisely. Taken own medicine today. Why did I find myself doing this?  Well, as I was travelling home from [...]

With a little help from an automated friend

As you might expect, doing what I do (sales coach, trainer, confidence-booster, mindset shifter, motivator and process changer), I’ve spent a fair bit of time working out what motivates me.  I like to think I have a pretty good idea how to get the best out of Richard Lane. Well, with this in mind it is time [...]

Can you really afford not to target new business? [guest post]

[In this guest post, Mary Sargent shares her views on the importance of maintaining a new business outlook]. Is reliance on existing customers becoming a thing of the past? It has become apparent from a number of recent conversations I have had with local businesses, that people are finally realising it is simply not enough [...]

It’s true: a sales process will increase your confidence

We have just finished the fifth and final workshop of our first Selling at a Higher Level blended sales training programme. Part of this final session was spent reflecting on how the programme has helped to develop the attendees selling skills. One comment that was reflected around the room was how having a sales process [...]

The awesome power of teamwork

Teamwork is performed by a team.  The quality of teamwork may be measured by analysing the effectiveness of the collaboration in the following ways: Communication Coordination Balance of contributions Mutual support Effort Cohesion So says Wikipedia. How about looking at Teamwork in pictures.  Here are two scences from the World Cup in South Africa that [...]

Chasing happiness. Thinking about fish.

I’ve been wondering recently whether it is better to be a big fish in a small pond, or a small fish in a big pond.  There have been a number of reasons for these recent musings, some of which follow… The main reason for my ‘fishy thoughts’ is that I have been considering what motivates [...]

The role of confidence in sales

Today, I ran the first of four workshops with a new sales group recently hired by one of my clients.  We ran a similar programme last year with excellent results.  The intention of this phase of the project is to not only get everyone up to speed as quickly as possible but also to provide [...]

“Selling at a Higher Level”. A definition

I use the phrase “Selling at a Higher Level” to explain how Engleby Associates helps sales people, managers and business owners increase their success and build their businesses.  I’ve listed some of the key areas below where an increase in focus and performance can lead to outrageous success: Sales processes – how do your customers [...]